Crypto Withdrawal Issue

Incident Report for Swyftx

Resolved

This incident has been resolved.

Posted Jul 17, 2023 - 13:29 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 17, 2023 - 11:47 AEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 17, 2023 - 11:43 AEST

Investigating

Our team has identified an issue affecting the processing of Crypto withdrawals off the platform. Our team is currently investigating the cause of this matter and are working to bring withdrawals back online, as soon as is safely possible.

We appreciate your patience and understanding.

Posted Jul 17, 2023 - 11:03 AEST

This incident affected: Crypto Withdrawals.