Resolved -
Live chat services have been restored and are operating as normal.
Jan 10, 07:20 AEST
Monitoring -
Our upstream third-party provider has implemented a fix and is monitoring for recovery. We will provide a further update once stability is confirmed.
Jan 10, 06:59 AEST
Update -
We are continuing to investigate this issue.
Jan 10, 06:23 AEST
Investigating -
We are currently experiencing an issue with our live chat service due to upstream third-party service disruption.
All other Swyftx features remain fully operational. Our team is monitoring the situation, and we will provide updates as more information becomes available.
For any urgent matters, please contact hello@swyftx.com.au
Jan 10, 06:21 AEST